The toilet made the difference ...

Sad to say, when I took this photo, what I had in my mind was not to report this ... but, call it coincidence or what, today's STI has been flushed down the toilet as well. The top 20 volume list is 70% in red ... sigh, perhaps that's the only place I dun wanna see my auspicious colour.

Ok, back to my main topic, the toilet that made a difference. I knew I've told someone in our workshop abt this, maybe the toilet reflect the state the company is in and the quality of the management.

We call ourselves a "WORLD CLASS XXX BASE", but walk into the toilet and one wonders how world class we are? Choke urinals, broken toilet seats, unbearable stinks and unflushed business. Then you walk over and see the cleaning records, it has been cleaned? We laugh at our neighbour and call them 3rd world country, but look at what their top class resort's toilet is like ... I went in to clear my bowel and can't help but feel impressed by how clean and how lemonly smelling the toilet is at the Genting's First World hotel, and note that it's only a 3 star hotel, not world class ... Wanna argue that our traffic flow is higher or the users are different? Read this then, it's used by thousands of tourist everyday and it's just a public one. It defintely commands lesser ownership than what our workplace toilet can.

Then why so? As the Chinese wise saying goes, "shang liang bu zhen, xia liang wai". Blame it on the management. Argue for all you want, the organisational structure and management group need a major overhaul. How can an organisation thrive when it's management does not know a clear direction and worse ... does not learn and hear feedback?? Here's some e.g.:

1) mr loyal technician wrote some constructive feedback in the annual staff survey which suppose to be confidential. A few weeks later, someone read and felt it too direct and not nice for overall results, he was asked to re-submit. He ignored. 2 days later, he was told to SUBMIT cos he was told he did not submit the survey at all ... haha, what a joke!

2) mr on the ball specialist was practising diligently for his on-stage speech for a big event. This top management person came along and just mockingly told him dun need practise so hard, cos "you all specialist use broken english also no one will blame u lah".

3) what do you think of a workplace with it's ceiling board torn and hanging threatening to drop right in the middle of the corridor ... and well, it took abt 3 weeks(if I remember correctly) before anything was done.

Well, tho I did not mention names or any organisation here, who knows I might be ask to take down my posting too... but I'm seriously worried for the organisation. How can it or our country progress if our futures leaders and top managements are so arrogant and narrow-minded? God bless us all.